Frequently Asked Questions



  • Do I need to create an account to place an order on your website?

No, you can place an order as a guest user. However, creating an account will give you access to exclusive discounts, early access to sales, and faster checkout for future orders.


  • How do I place an order on your website?

To place an order on our website, browse our collections and select the items you wish to purchase, choose the size and color and click on the "Add to Cart" button. Once you have added all the items you wish to purchase to the cart, click on the cart icon in the top right corner of the website and click on "Checkout”. You will be directed to the payment screen, upon payment you will receive an email confirming your order.


  • How can I track my order?

Once your order is processed, you will receive a tracking number via email. You can use this tracking number to track your order on our website.


  • There’s a missing item in my order, what should I do?

You may lodge a complaint within 5 days of delivery by emailing us at


  • How can I contact customer support?

You can contact our customer support team via email. Our customer support team is available 24/7 to assist you with any queries or concerns.


  • Can I cancel or modify my order after placing it?

We process orders quickly, so if you wish to cancel or modify your order, please contact our customer support team immediately. We will do our best to accommodate your request, however, once the order is dispatched, it cannot be cancelled.


  • Do you offer bulk orders?

Yes, we offer bulk orders. If you wish to place a bulk order, please contact our customer support team for quotations by emailing us at


  • Shipping and Delivery : An order in Lahore is delivered within 1 working day and across the country will be delivered within 2 to 3 working days from the date of confirmation of payment. For international customers, it be delivered within 6 to 7 working days. Our team will contact you in case the period of order delivery is extended.


  • Is it safe to order from your website?
Yes, it is very safe to order from our website. We offer assurance of protecting your personal information and your payment details.